Score from 4251 reviews
- Av. Ana Costa, 555, 11060-003 Santos,
Brazil - 
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Highlights
Comfortable family rooms
Sun-filled terrace
Prime beachfront location
24/7 front desk support
Private, monitored parking area
On-site restaurant
Comfortable family roomsSun-filled terracePrime beachfront location24/7 front desk supportPrivate, monitored parking areaOn-site restaurantPlease note, all requests for extra beds and/or cribs have to be submitted to the property and will be under approval.
According to the Brazilian Federal law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents. All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.
Photo ID is required at check in.Please inform in advance of your expected arrival time. At Parque Balneário Hotel Santos by Castelo Itaipava, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Parque Balneário Hotel Santos by Castelo Itaipava, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Parque Balneário Hotel Santos by Castelo Itaipava, all special requests are subject to availability and may incur additional charges.
At Parque Balneário Hotel Santos by Castelo Itaipava, guests under 18 may only check in if accompanied by a parent or legal guardian.
Presidential Suite Description, photos, price, amenities
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- safe deposit box,
- wardrobe/closet,
- waste bin,
- non-feather pillow (synthetic),
- work desk,
- air conditioning,
- bedside socket
- shower,
- shampoo,
- private bathroom,
- hairdryer,
- body soap,
- toilet,
- bathtub,
- toilet paper,
- conditioner,
- complimentary toiletries
- television (tv),
- telephone,
- flat-screen tv,
- cable tv channels
- minibar
- key card access,
- lockers (in shared rooms/hostels),
- towels
- view,
- landmark view,
- city view,
- sea view
- upper floors accessible by lift (to room),
- lift access (to room)
- smoke detector
- hand sanitiser (in room)
This suite includes 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as sea views. The unit is equipped with 1 bed.
Room size:
Presidential Suite - 28 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2 
Double Room Description, photos, price, amenities
- non-feather pillow (synthetic),
- wardrobe/closet,
- air conditioning,
- waste bin,
- bedside socket,
- work desk
- shower,
- shampoo,
- complimentary toiletries,
- conditioner,
- toilet paper,
- hairdryer,
- private bathroom,
- body soap,
- toilet
- flat-screen tv,
- television (tv),
- cable tv channels,
- telephone
- minibar
- bed linen,
- towels,
- key card access,
- lockers (in shared rooms/hostels)
- city view,
- quiet street view,
- view
- shower chair,
- roll-in shower,
- lift access (to room),
- toilet with grab rails,
- lowered sink,
- entire unit wheelchair accessible,
- upper floors accessible by lift (to room)
- smoke detector
- hand sanitiser (in room)
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a minibar, a wardrobe, a flat-screen TV with cable channels, as well as city views. The unit provides 1 bed.
Room size:
Double Room - 28 m2
Bedroom 1 – Large bed (King size)
Max persons: 2
Deluxe Double Room Description, photos, price, amenities
- work desk,
- air conditioning,
- wardrobe/closet,
- safe deposit box,
- bedside socket,
- non-feather pillow (synthetic),
- waste bin
- shower,
- private bathroom,
- toilet,
- body soap,
- hairdryer,
- shampoo,
- complimentary toiletries,
- conditioner,
- toilet paper
- cable tv channels,
- television (tv),
- telephone,
- flat-screen tv
- minibar
- towels,
- lockers (in shared rooms/hostels),
- key card access,
- bed linen
- view,
- landmark view,
- city view
- lift access (to room),
- upper floors accessible by lift (to room)
- smoke detector
- hand sanitiser (in room)
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit is equipped with 1 bed.
Room size:
Deluxe Double Room - 28 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Quadruple Room Description, photos, price, amenities
- clothes rack,
- air conditioning,
- waste bin,
- wardrobe/closet,
- work desk,
- bedside socket,
- non-feather pillow (synthetic)
- shower,
- toilet,
- shampoo,
- toilet paper,
- hairdryer,
- body soap,
- conditioner,
- private bathroom,
- complimentary toiletries
- cable tv channels,
- television (tv),
- telephone,
- flat-screen tv
- minibar
- key card access,
- lockers (in shared rooms/hostels),
- bed linen,
- towels
- view,
- sea view,
- city view
- upper floors accessible by lift (to room),
- lift access (to room)
- baby safety gates (e.g., for stairs in apartment)
- smoke detector
- hand sanitiser (in room)
Providing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room provides air conditioning, a minibar, a wardrobe, a flat-screen TV with cable channels, as well as sea views. The unit provides 2 beds.
Room size:
Quadruple Room - 28 m2
Bedroom 1 – Double bed
Max persons: 4
Deluxe Suite Description, photos, price, amenities
- non-feather pillow (synthetic),
- waste bin,
- wardrobe/closet,
- air conditioning,
- safe deposit box,
- bedside socket,
- work desk
- complimentary toiletries,
- hairdryer,
- toilet paper,
- body soap,
- private bathroom,
- conditioner,
- shampoo,
- shower,
- toilet,
- bathtub
- telephone,
- cable tv channels,
- flat-screen tv,
- television (tv)
- minibar
- key card access,
- bed linen,
- towels,
- lockers (in shared rooms/hostels)
- landmark view,
- city view,
- sea view,
- view
- upper floors accessible by lift (to room),
- lift access (to room)
- smoke detector
- hand sanitiser (in room)
Providing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as sea views. The unit provides 1 bed.
Room size:
Deluxe Suite - 28 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Deluxe Quadruple Room Description, photos, price, amenities
- non-feather pillow (synthetic),
- work desk,
- safe deposit box,
- bedside socket,
- wardrobe/closet,
- waste bin,
- air conditioning,
- clothes rack
- toilet paper,
- toilet,
- shower,
- shampoo,
- hairdryer,
- body soap,
- conditioner,
- private bathroom,
- complimentary toiletries
- television (tv),
- flat-screen tv,
- telephone,
- cable tv channels
- minibar
- key card access,
- towels,
- lockers (in shared rooms/hostels),
- bed linen
- city view,
- landmark view,
- quiet street view,
- view,
- sea view
- upper floors accessible by lift (to room),
- lift access (to room)
- smoke detector
- hand sanitiser (in room)
Providing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as sea views. The unit provides 2 beds.
Room size:
Deluxe Quadruple Room - 28 m2
Bedroom 1 – Double bed
Max persons: 4
Choose your ideal room at Parque Balneário Hotel Santos by Castelo Itaipava
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Double Room
- Deluxe Double Room
- Quadruple Room
- Deluxe Suite
- Presidential Suite
- Deluxe Quadruple Room
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
parking available, pets are welcome, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
beach access
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, café/snack bar, special dietary menus (on request), children's meals, child-friendly buffet, selection of wine/champagne, fresh fruit selection, on-site coffee shop
Pools, spa & wellness
gym/fitness studio, outdoor swimming pool, year-round outdoor pool, prime beachfront location, skyline rooftop pool, scenic view pool, temperature-controlled/heated pool, children's shallow end, sunbeds and beach chairs, shade umbrellas, spa relaxation lounge, fitness activities, main swimming pool, general swimming pool access
Transport & getting around
shuttle service (surcharge applies), disabled-access parking, general shuttle transport
Reception & guest support
24/7 front desk, quick check-in/check-out, valet parking service, baggage hold, guest concierge services, invoices available
Shared spaces for guests
outdoor terrace area, rooftop sun deck, guest lounge / tv room, patio/outdoor seating
Family & entertainment
supervised kids' activity club, child safety gates provided
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, fax and photocopying services
Other property amenities
smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, standard key entry, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, guest thermometers provided by the property, complimentary face masks available for guests
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
On-site parking is provided, including options for private and accessible parking.
Check-in, check-out, and payment policies
Check-inFrom 14:00 hours
Check-outUntil 12:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are permitted, with the possibility of an additional fee.
Languages spoken
Contact methodsMap
Photo gallery
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Frequently Asked Questions (FAQ)
- Presidential Suite
- Double Room
- Deluxe Double Room
- Quadruple Room
- Deluxe Suite
- Deluxe Quadruple Room
